New England 'til I die (wolfp10) wrote in bad_service,
New England 'til I die

Bad Service vs. Customers Suck

I apolgize if this is against board rules, I will delete if it is.

With regards to this post:

Now if I were the customer, and the cashier refused to listen to me that the register did not ring up a sale item properly, and then I am sent to the service desk after the sale is completed, wouldn't I be upset? You bet I would.

And the thing is I worked this summer at a grocery store, and the computer made mistakes from time to time. When it occured, we were told to call a manager immediately and they would handle the situation with regards to making sure the customer paid the correct amount. At Shaw's/Albertsons that meant you got the first mispriced item for free, and all the other items were corrected, by the manager.

But hey, expecting a teenage cashier to care about their customers and service is asking for a lot, especially at times from that community.
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