philstar22 (philstar22) wrote in bad_service,
philstar22
philstar22
bad_service

So I had to switch insurances this year and my premium went up more than 200 dollars. But at least I'm getting reasonable coverage. The problem happened when I went to pay my February premium. I was able to pay my January one with my credit card, just fine. But when I went to pay February, there was only options for debit card or bank account transfer.


So I called them, and I found out that this is their policy. Only the first payment can be made with credit card and the rest after that cannot be. Only I was never told that. It was not on the information on the health marketplace, on the insurance website, or on any information I got. And now I'm stuck. I'm living with my parents at the moment, so their paying my insurance. And this makes it extremely difficult for us.
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