philstar22 (philstar22) wrote in bad_service,

Not sure if this is bad service or if I misunderstood the terms (although if so I think it is a least a little WTF to use the words they did).

So I signed up for insurance via the marketplace. I picked one that specificed no deductable and a 1500 "Maximum out of pocket expenses" which I took to mean the most I could be charged for the parts where they cover 80%. There chart definately specified a $0 deductible.

But now the website is telling me I have a 1500 deductible. I'm really confused. How does "maximum out of pocket expenses" mean deductible, and even if it does then they are contradicting themselves.

Am I missing something?
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