philstar22 (philstar22) wrote in bad_service,
philstar22
philstar22
bad_service

So, my dad and I are going to see Battle of Five Armies on Wednesday. Or at least I think we are. Fathom Events is doing their tickets for that through Movietickets.com rather than Fandango. So I ordered my tickets and paid for them. But I never got a screen with the tickets or an email with them even though I selected print at home.

I emailed them on Friday and I haven't heard back yet. I'm not sure what else to do. It is getting pretty close to Wednesday, and I'm concerned I won't hear back from them in time.

Edit: Found the customer service number and called them. They resent it. I guess they don't respond to emails?
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