Honorable Mikado of Nekosong (mikadosok) wrote in bad_service,
Honorable Mikado of Nekosong

There are privacy laws

Dear bank, of which hubby and I have both used for the past over 12 years,
You blew it today.

Not only are you very lax in allowing hubby's cards to be HACKED TWICE IN A ROW WITHOUT YOU DOING A DAMN THING ABOUT IT. Then...your customer service person to whom he is speaking BEGINS TO TELL HUBBY DETAILS ABOUT MY ACCOUNT, OF WHICH HE IS NOT ON, AND HAS NO BUSINESS OF KNOWING. I mean, bad enough you're lax enough, with all that has been going on to allow your customers to get hacked....then telling another person details about an account that he has no business of knowing?

Then...the icing on the cake, you sit there all smug and tell hubby that he and I obviously have problems with money management.

Bank, go to hell. I know for a fact, I'm changing banks. You were ok in the beginning, but this was just it.

edited out the age thing. I get crabby about these kids, now and then.

And really....if a card has been hacked then gets hacked again two weeks later....
I am definately NOT getting another credit card anytime soon.
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