I got my order, and everything was incredibly overcooked. The hashbrowns were hard, not crispy, and the sticks were so dark, nothing even close to the 'golden brown' in the picture. No napkins, no syrop either, and when I asked for a few ketchup packages, I got 12.
It was after I drove away when I noticed how gross my order was, so I turned around and went back. I was starving, so by the time I had got back I ate half the hashbrowns. I went inside, and said I'd like new french toast sticks please, these are incredibly over cooked. I got a "Fine, I'll make new ones" from the manager (the same one who served me the food in the drive-thru", and she disappeared. Some other manager, a male, put the french toast sticks in to cook, and gave them to me in a bag with some syrop, and said "there you go".
It was obvious that the first ones were incredibly over fried, because the second order was perfect. I never got any form of an apology, and I can't believe the manager would give me overcooked food in the first place.
editthanks for the input everyone. I'll just chalk this one up to experience and not bother going there again!