★ (xchanceofrainx) wrote in bad_service,


I've had nothing but issues with the postal service in my new city since we moved here.

First, our carrier was randomly marking our mail return to sender, no rhyme or reason.   We wondered about the lack of mail, but didn't realize exactly what was going on until we got a call from the gas company, wondering why we hadn't cancelled our auto pay if we weren't living there.

Then, she decided she didn't want to walk packages up our stairs, which is fine.  So instead of doing the normal thing and putting them on the stairs going up to our apartment or something, she puts them right in front of the neighbor's door downstairs.  I'm not talking about in the middle of the common walkway, but literally, on their doorstep.  Our neighbors were alcoholics, theives and junkies, so I could just see my packages getting crushed, kicked or stolen.  I put a note to please leave packages on the main stairs to our apartment.  Sometimes, she would, sometimes, she'd just jam it in the mailbox for funsies.

We moved in with my fiance's mom.  I ended up just getting my mail held until 5/1 because the original plan was that this was a temporary change, and I didn't want to put in a million forwards...  well... we decided we were staying here at least 6-8 months for several reasons beneficial to all parties, and so I put my forward in to be effective on 3/18 and also put another paper in per the rep to cancel the hold on that date.

Every month, I get my medical card from the state.  So when everyone else in house got theirs and I didn't, I called the post office to see what was up with my mail.  I was mostly worried about it going to the last apartment.  I kept a key for the security door so in case something like this happened, we could get in and get the mail at least.  I spoke to a supervisor yesterday, who verified my info, and said the forward was in the system.  I asked him to see if I had any mail held, just in case, because at the very least, I know I never got my card, and he says, "oh, we must not have taken the hold off on your mail, you have a big stack here as well as a certified letter that needs to be picked up by tomorrow at the latest."  I thanked him and said I'd be in today.

Cue today.  I go to the post office, and no one has any idea where my mail is.  Not the rep, not the other supervisor, no one. I'm not too worried about the medical card because they can still use the same policy number anywhere I go to verify I have coverage, but obviously we have an important letter waiting for us that I'd like to read.  I call USPS customer service, and she tells me the only thing she can think that happened is that he forwarded the mail somehow to me and I should get it in 10-14 days.  Well, that's nice, because while we have an idea of what the letter is about, there's also a slim chance that it's our shady former landlord trying to garnish my fiance's wages for some reason because while she doesn't know our forwarding address, they work at the same hospital, I'd like to be there at that court date to fight it, because we've already had to do battle with her once, and won.

I seem to be the only one concerned about this, and I know calling again won't get me anywhere.  I'm just worried now that instead of our mail being forwarded properly it's going to go to my old apartment...

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