Jen (jenria17) wrote in bad_service,
Jen
jenria17
bad_service

A&W

I was out running errands, and their big neon sign "Drive-Thru Open" was on. I could go for a root beer! I thought, and pulled in. There was another car in the lane, so no worries! Except then I wouldn't be posting here!

As soon as I pulled up to the speaker, I got "We're closed". Oh, bummer. Guess they left their sign on, I thought. Pulled on through, but slowed at the actual window so I could see their hours.

Their posted hours? Open until 9:30pm. Actual time? 9:20pm. I get that it was *close* to closing. I get that they had no idea what I wanted, and I'm sure they just wanted to clean and go home. But I also know that when I was in the service industry, if someone walked in 2 minutes before closing, then we just sucked it up and served them! It's the freaking drive-thru; not like I was going to camp-out for hours in their lobby. Even if I had ordered a full dinner, I still would (should) have been gone before their supposed closing time.

I sent feedback through the website, but I doubt it'll do much. :/
Subscribe

  • WTF

    Dear Maintenance guy, I get it, you don't want to talk to me. I said hello, asked you how you were, and if there was a problem, and you said…

  • Apartment Woes - copy of a letter...

    So my apartment complex very legally but a bit unethically screwed myself and my roommates over. Here is a copy of the letter I sent. Please allow me…

  • Update on tenancy woes.. again :(

    Thanks once again guys for all your support on my first post & update post about my insane landlord. I have another update.. this one, not so…

  • Post a new comment

    Error

    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

  • 7 comments