design_star_21 (design_star_21) wrote in bad_service,
design_star_21
design_star_21
bad_service

Dry cleaner update

I went back to the dry cleaners today to get my dress back and see if my friend who is getting married could have her seamstress fix it. I left it there so they can see if they can fix the beads and then when I realized it wasn't going to happen, decided to just get it because I paid for it and maybe this woman could help me.

It is a good thing I did because look at what I found when I looked at my dress once again! (I don't know how to size, so I just put them under a cut!)



1904041_10152161347406378_8213733709066628893_n
10308350_10152161310741378_5384201785130960664_n
10401386_10152161347106378_2215952107768570365_n
10412039_10152161310596378_4718710845425495834_n
10412039_10152161310596378_4718710845425495834_n

The dress came straight from my alterations lady and was inspected by three different people before I left. NONE of the rips were there, nor was the stain. They told me it was ripped and they had put a defective sticker on it (Which, even if it was, they never told me) and that sometimes stains don't come out. (How a stain can magically appear is beyond me though!)

I posted reviews on Yelp, on my business page on Facebook, Twitter and contacted BBB. The manager saw and called me to tear me a new one and--hand to God--called me a mean hashtagger because I hashtagged it as bad service. (because we are five) I finally got her to agree to give me $50 to pay for my new dress. (That I was lucky to find on sale at Macy's where I originally got it.)

She said I don't deserve it and she is doing it out of the goodness of her heart. REALLY? Almost ruining a wedding, messing up a dress and lying about it doesn't deserve compensation?

OH!!! and she offered me free alterations on it....I told her there was no way in hell I was letting her touch anything of mine ever again.
Subscribe

  • Silly Sprint people

    I want to change to sprint so I contacted them via phone. Here’s what happened and why Them: you can join for 200.00 Me: that’s a lot of money your…

  • (no subject)

    Well,  I unofficially long my last non - grapevine tested  and advice from Facebook nurses and things.  Add it id's , it is. I'm going to harshly…

  • HOA Woes

    So I live in an HOA. Back in December, our mailbox was hit twice and we had to fix it to the tune of $150 because our HOA use uniform mailboxes. In…

  • Post a new comment

    Error

    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

  • 36 comments

  • Silly Sprint people

    I want to change to sprint so I contacted them via phone. Here’s what happened and why Them: you can join for 200.00 Me: that’s a lot of money your…

  • (no subject)

    Well,  I unofficially long my last non - grapevine tested  and advice from Facebook nurses and things.  Add it id's , it is. I'm going to harshly…

  • HOA Woes

    So I live in an HOA. Back in December, our mailbox was hit twice and we had to fix it to the tune of $150 because our HOA use uniform mailboxes. In…