This is exactly bad service, just worse than usual.
My dad and I went to the movies yesterday (War of the Worlds ROCKED!) and I clearly said one adult and one child for War of the Worlds.
The cashier repeats: "One adult and two children?"
I say, "ONE child."
We later find that she gave us the wrong tickets. -_-; We found it anyway (there are thirteen cinemas). The cashier was nice though, and very apologetic that the credit card machine didn't work, so I guess I might have talked too quickly or quietly (I have a tendency to do that). That's disappointing, though, 'cause this time I was determined to say it well! xD
And also, when I was buying the popcorn:
The Solo Menu is a medium popcorn and a medium drink.
I walk up to the register and say, "I'd like a Solo Menu with ice t--"
The cashier, with an annoyed expression, cuts me off and says "drink?"
"Ica tea and sa--"
"Salty or sugary popcorn?"