design_star_21 (design_star_21) wrote in bad_service,

If you want business, know how to treat customers!

One of my best friends is getting married next month and I am a bridesmaid. Since she is doing everything in two months, she just sent us girls on our own to get dresses in her specified shade of blue. Easy enough!

Since I am Snooki-short, I need my dress hemmed. I call one place and tell the woman who referred me (her daughter, who works with my mom.) and I get 'ok, so what do you want?" in a very snotty tone. (She also answered the phone with this tone as well)

I am a bit taken aback, but figure maybe she is having a bad day. I explain my situation and she is like, 'ok fine, I guess I can help. When do you want to come?' (same tone) I pick a date and she sighs very loudly and is like 'well, do you know where that is?' I say no and ask for the address. She gives it to me in the same very snotty tone and hangs up before I can confirm anything.

A couple days later, I end up having a work meeting I can't get out of so I call her and ask if I can please change the date, and of course apologize. Mind you, this is at LEAST 72 hours notice. I get the same attitude and she tells me "you DO realize I am going on vacation next week, right? I am going to MEXICO!" You know, because I am psychic and would know this. I was so fed up at this point that I just tell her I'd call her back once she returned.

Luckily, I found a place in my price range next door to my mom's job and am getting it done for even LESS money.

Seriously, if you want people to give you business, can the attitude.
  • Post a new comment


    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded