Jessica (bloodyheartless) wrote in bad_service,

Mom and Pop BS

We live out in the country, on the outskirts of a tiny town where everyone at least knows everyone else's name, if not their life story. There's only one general store/gas station within twelve miles of us, but luckily it's only a five minute walk from our door. It's run by a very nosy husband and wife. They're mostly really nice, and it's been this way for several years. But sometimes, and I have no idea what causes it, they become very rude. Being that this is the only store within twelve miles, they know their customers aren't going anywhere else. Therefore, the concept of "quick" escapes them. If you walk in and they're watching something on the television behind the counter, they'll wait until a commercial to ring you up. If they're stocking product, it's the same story. There's not even a polite "Be with you in just a moment!" They just glance at you and go right back to what they're doing.

What really drives my boyfriend, sometimes me as well, crazy is that they lecture him when he buys cigarettes, and me, when I buy them for him. I don't smoke, so the female owner has clung onto me in hopes of getting my boyfriend to stop. It's not so much in an "I care about his well being" way, it's more of a "I've got an opinion about this and you're going to hear about it" way. Her attitudes range from simply dismissive about his cigarette purchase, to lectures about the dangers of smoking, to being silent but aggressive by slamming down his cigarettes and punching the register keys with force. The thing is, SHE CHOOSES TO SELL CIGARETTES. I don't understand how you can be so angry about selling something to someone that you have a CHOICE whether to sell them or not! SHE's the OWNER! She isn't a franchise. It's just extremely annoying, being that if he really wants cigarettes and doesn't want to deal with them he's got to drive 12+ miles.

Heaven forbid I ever decide to purchase alcohol from the closed off section of the store.
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