philstar22 (philstar22) wrote in bad_service,

Bad service turned good

I decided to order breakfast this morning for delivery. I like to order from Grub Hub because I can search for what I'm craving and order from most of the restaurants in my area, even ones that don't usually deliver, through them without any extra charge.

So I placed an order from a local place at 10:15. The order was supposed to be there between 11:20 and 11:30. It still wasn't here at noon, so I contacted Grub Hub. They looked into it for me. My food finally arrived, stone cold, at 12:20, and hour after it was supposed to be here. The delivery driver said nothing and had no explanation for why it was so late.

Grub Hub was awesome, though. They've given me a free order for the same amount that I can use with any of their restaurants. So it turned out okay. But I never did get an explanation on why it was so late and why my food was cold.

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