I got the tablet in the mail yesterday, surprisingly a whole month earlier than I expected. I never received an email stating anything about it at all (no shipping email, no confirmation, nothin'), but I got a slip on my door from UPS and had it redirected to my work and ta-dah! Tablet!
So they actually did come through for me finally.
I still have a super bitter taste in my mouth over this whole thing, even the rep I spoke to who gave me the credit said this whole thing was extremely stupid and should have easily been settled by any of the reps.