She emailed the foster family asking when would be a good time to pick him up, and if there was any particular food he was used to so she could get the same brand for him, a question they never answered even though she asked multiple times. They told her any time after 6:30pm today was ok. At around 11 or 12 this afternoon she got a call from BFDR saying that the foster family had chosen to keep the dog, and because they had priority, the dog was theirs. Again, she had paid the fee, signed the contract - this wasn't just a dog she had seen and expressed interest in, she had put time, money and effort into this particular dog and up until now had no reason to believe she wouldn't be allowed to take him. Supposedly they'll refund her, but what the hell.
EDIT: My cousin posted on their facebook about what happened and they deleted it. I'm getting more and more disgusted with this organization. For the people asking about the contract, I'm not sure. I asked her and she said she isn't sure off hand, and doesn't really care. At this point she's just hoping to get her money back so she can look elsewhere.