After examining him a woman came out with the x-rays. Before she showed them to me she asked questions about where I was and what I was doing when Lyre had his accident. She also kept glaring at me. Finally she showed me the x-ray. Lyre had a broken leg at a growth plate. This caused me to burst into tears again. The woman looked at me, still glaring, and said in a flat voice, "Yes, it is upsetting." Her tone and whole attitude implied that she wanted to say, "It's upsetting, but it's your own fault." I have no idea why she seemed to think it was my fault Lyre was hurt. Maybe I should have been watching him more closely, but as soon as I knew there was a problem I rushed him to the emergency vet! It just really rubbed me the wrong way. You don't imply to a customer who's sobbing about their hurt pet that it's their fault. A smile might have helped too. (By the way, Lyre haled just fine. His leg sticks out a bit, but I don't think he notices.)
(As a side note my regular vet was AWESOME throughout this! They talked to me on the phone numerous times, calmed my worries, and once stayed open late so I could get some medicine for Lyre.)
As a bonus I added some photos under the cut: Lyre then, Lyre now, and his sister Lyric.