philstar22 (philstar22) wrote in bad_service,
philstar22
philstar22
bad_service

I'm a bit confused about this one. Maybe it isn't bad service, but this is still frustrating.

So I ordered two pairs of shoes online a couple days ago. One of the pairs, the more expensive one, is backordered.

So I go onto my bank account, and there are two charges listed as processing from the company. One is the total cost for both pairs of shoes ($124), and the other is the cost for the backordered one ($95).

I called the company to figure out what was going on. The person on the phone said that the extra charge would fall off once the backordered shoes were shipped. He kept insisting to me that the money is still in my bank. And I get that, but to me that doesn't matter because my bank is holding that money. It is money I can't spend for a month now, money that should be mine because the total amount of my chage was $124, not $124+$95.

Am I wrong, or am I right in thinking that this is either a mistake or a really bad policy?
Subscribe

  • Silly Sprint people

    I want to change to sprint so I contacted them via phone. Here’s what happened and why Them: you can join for 200.00 Me: that’s a lot of money your…

  • (no subject)

    Well,  I unofficially long my last non - grapevine tested  and advice from Facebook nurses and things.  Add it id's , it is. I'm going to harshly…

  • HOA Woes

    So I live in an HOA. Back in December, our mailbox was hit twice and we had to fix it to the tune of $150 because our HOA use uniform mailboxes. In…

  • Post a new comment

    Error

    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

  • 42 comments
Previous
← Ctrl ← Alt
Next
Ctrl → Alt →
Previous
← Ctrl ← Alt
Next
Ctrl → Alt →

  • Silly Sprint people

    I want to change to sprint so I contacted them via phone. Here’s what happened and why Them: you can join for 200.00 Me: that’s a lot of money your…

  • (no subject)

    Well,  I unofficially long my last non - grapevine tested  and advice from Facebook nurses and things.  Add it id's , it is. I'm going to harshly…

  • HOA Woes

    So I live in an HOA. Back in December, our mailbox was hit twice and we had to fix it to the tune of $150 because our HOA use uniform mailboxes. In…