A Pissed-Off Giraffe (anythingoes) wrote in bad_service,
A Pissed-Off Giraffe
anythingoes
bad_service

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Question.

Where do you draw the line? I mean, what's the cutoff point where you cease to be the customer who wants proper service, and become an irritating bastard who makes a fuss over every little error?

Point:
I was on the road and hungry today, so I went to McDriveThru for lunch. Order was $5.20. I paid with three ones and a handful of quarters, which is all I had. The lady took my money, counted it, and stuck it in the till, then looked at me, as I was still waiting at the window. She turned back to the register, printed out my receipt, and handed it to me with a, "Thank you, have a nice day."

I blinked at her and rolled up to the next window, thinking about maybe asking if I could have my 5 cents please, but didn't feel like making a fuss over a nickel.. Got my food, got another "have a nice day" and I left, bewildered.

Checked my receipt in the parking lot, and yes it was rung up properly: $5.25 - $5.20 = 5 cents change I was due. I dunno, maybe she was punishing me for making her count the quarters I handed her... No idea.

The more I think about it, the more I wish I'd demanded my stupid 5 cents change. But at the time, all I could think was, who makes a scene over 5 cents? I have a pile of nickels in the floor of my car, I'm hardly lacking in change...
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