This is a chain of events via the husband's Facebook page.
For these of you who don't want to navigate to the above link, it's in a cut below.
( SERIOUSLY bad ongoing service!Collapse )
UPDATE AS OF FRIDAY, JULY 12, 2013, 8:30PM CENTRAL my friend's husband has posted an update on his Facebook page. The update post he made is public, so it should be viewable. I'll still post the text behind a cut. It's unfortunately not the resolution they're looking for (their daughters still are not with them in Phoenix yet), so they're continuing to pursue this. I have also broken down the posting of the original chain of events the best that I can (from the first LJ cut) but otherwise not edited it in any way, since I was not the one who did the writeup.
( July 12th updateCollapse )
This appears that this is the only update on the situation so far, and that was six hours ago.