Boo (bang) wrote in bad_service,
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bad_service

Wal-Mart Pharmacy in Killeen, TX

This happened yesterday afternoon, but I wrote it out last night & I'm too lazy to re-write it :)

We went out to Wal-Mart in Killeen, TX to pick up my prescription. After returning some stuff, we went back to the pharmacy, which was slammed, and got in line. Despite there being seven other employees besides the pharmacist, it took over 10 minutes to get to the one woman manning the registers. I give my name, the cashier grabs my bag, scans it and gives me my total...

the beginning of the biggest screw-up I've ever seen at a pharmacyCollapse )
In summation: After handling my prescription for five months, and three days after I call in my re-fill, Wal-Mart forgets to bill my insurance, then bills me my full co-pay for only four days' worth of medication, then tells me I need a new prescription for the remaining 26 days because their pharmacist arbitrarily decided to write "dispense 12 pills" on my prescription for 90 pills, they make me wait over two and a half hours to fix their mistakes, and THEN they give me four extra pills, fight with me and refuse to take the extra four pills back when I point out their mistake, and list a doctor I've never heard of in a state I don't live in as the person who prescribed the medication. MADNESS ENSUES.
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  • Silly Sprint people

    I want to change to sprint so I contacted them via phone. Here’s what happened and why Them: you can join for 200.00 Me: that’s a lot of money your…

  • (no subject)

    Well,  I unofficially long my last non - grapevine tested  and advice from Facebook nurses and things.  Add it id's , it is. I'm going to harshly…

  • HOA Woes

    So I live in an HOA. Back in December, our mailbox was hit twice and we had to fix it to the tune of $150 because our HOA use uniform mailboxes. In…