Etched with marks but I can deal (finding_helena) wrote in bad_service,
Etched with marks but I can deal
finding_helena
bad_service

Is this bad service?

Customer: *orders... blah blah blah* and a small drink.
Cashier: Actually, the only size we have is the large for $.price.

This happened to me at the mall food court. The small was $1.29, which already struck me as a bit steep, and the large was $1.59 and no way I was paying that much for a freaking drink.

Since soda is almost all profit, I wonder how much money they make by running out, or "running out", of small cups. If they screwed up and didn't order enough, shouldn't they offer to give people a large at the small price, or a large filled partway at the small price? Or is it perfectly reasonable to say "Actually, this is your only option today"?
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  • Worst Service Ever at Smitty's

    I'm going to copy and paste the email I wrote to Smitty's Family Restaurant's Corporate office about the awful, awful experience we had…

  • Delivery woes. Turned good*

    I like this Dominos, especially after they started delivering cakes, cookies, and salads in addition to the standard menu. I also know how the GM…

  • Won't be eating there again

    Was in line at a local fish and chip shop that sells more than just fish and chips (burgers and other types of fast food fancies) and witnessed a…