They were all so apologetic and it's nice to see that people own up to their mistakes and admit that they fucked up. We were cool with that to be honest. It was all just so bizarre, and we were all starving. The food was absolutely delicious and my brother said that they're still going to order from them again, just because they're so nice and friendly. Even though they messed up this one time, we're giving them the benefit of the doubt and just hoping they were having a bad day. Besides, the woman was new, and it was her first day.
So... annoying service, but glad it all went okay at the end. We all had a bit of a laugh about it too.