Now Teambuy.ca is refusing to refund her money, saying she can have some website credits instead.
I suppose it's more of a case of buyer beware because she'd had good experiences with various group discount deals (mostly things that came in the mail) and had heard about the good experiences we've had with Groupon (refunding us when a company refused to honour their own coupon, etc) because it does say:
TeamBuy will generally only refund the purchase price of a TeamBuy gift card if received within seven calendar days from the date of purchase. Exceptional circumstances will be handled on a case-by-case basis. If refunds are granted after 7 days, they will be in the form of a credit to be used exclusively at TeamBuy.ca. If you would like to discuss a refund, please refer to the "Contact Us" section below.
However, I think that's pretty crappy service if someone wants to get a refund -- not because of buyer's remorse -- but because the company teambuy.ca did business with went under. She's going to try for a charge back with her credit card, but I guess I wanted to let others know watch out for these group discount sites-- some will refuse to refund you even if you have legitimate reasons for wanting a refund :(