philstar22 (philstar22) wrote in bad_service,

Minor bad service,

So I got a new debit card in the mail from Bank of America. I had not requested one, and it did not look correct. I almost threw it out because I thought it was spam. I decided to call, though. Turns out they've stopped using Humane Society backgrounds, so they sent me a new one. Only I got no communication to that effect. I would not have known if I hadn't called.

Also, my mother is also on that account so she can easily transfer funds. They sent me her card rather than sending it to her. She lives overseas, so now I have to eat the shipping costs of mailing hers.
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