wakiebakie (wakiebakie) wrote in bad_service,

Credit Card Angry Maker

I'll try to keep it short.

I have an AirTran Visa through Barclays.  I made a large payment to my card on Friday.  My intentions were to 1) lower my balance and 2) use the card to buy Christmas presents and therefore get AirTran points.  Saturday I go online and I see my balance is lower, but my available credit is the same as it was before I made the payment.

So I call customer service and they say my available credit is on hold... until December 23rd at 8am.  Well golly gee, that's gonna mess up my Christmas plans.  I could have just made my minimum payment, had all my cash to myself, but no, now it's on some bizarro hold that neither two customer service agents nor one supervisor can explain.  "The bank does this from time to time, but we don't have information as to why."

I'm pretty pissed, as I have no real answer as to why this is happening and the timing is really terrible. I sent an email to Barclays and I hope to find some resolution through that, but I'm not holding my breath.

  • Silly Sprint people

    I want to change to sprint so I contacted them via phone. Here’s what happened and why Them: you can join for 200.00 Me: that’s a lot of money your…

  • (no subject)

    Well,  I unofficially long my last non - grapevine tested  and advice from Facebook nurses and things.  Add it id's , it is. I'm going to harshly…

  • HOA Woes

    So I live in an HOA. Back in December, our mailbox was hit twice and we had to fix it to the tune of $150 because our HOA use uniform mailboxes. In…

  • Post a new comment


    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded