marlinchen (marlinchen) wrote in bad_service,
marlinchen
marlinchen
bad_service

Charge back

I just realized some things today, and I have a few questions!



I realized one of my invoices is incorrect, for the coat. Instead, it lists it as a BLOUSE, and the price is off by ~$30 ($97 instead of $129). Also, the items I bought are conveniently no longer on the site. I don't know if that matters. I still have the email receipt, though; but, INCORRECT INVOICE. Geez.

I'm stressed out about the process for charge backs. Should I wait to send my items back to eShakti, or should I send them back, and just take the (correct) invoices with me to the bank? I am just really confused, and there's no one I know in real life who has done a charge back before. =P A walk through the process would be awesome! Because I want to return my items within the 30 day frame; they will refund me for the order if I do that, but they won't refund customization as a rule. So, what to do, guys?

Thank you so much, everyone! You've all been helpful and awesomely sympathetic. (:

EDA: Price fail
Tags: helpful comments
Subscribe

  • Silly Sprint people

    I want to change to sprint so I contacted them via phone. Here’s what happened and why Them: you can join for 200.00 Me: that’s a lot of money your…

  • (no subject)

    Well,  I unofficially long my last non - grapevine tested  and advice from Facebook nurses and things.  Add it id's , it is. I'm going to harshly…

  • HOA Woes

    So I live in an HOA. Back in December, our mailbox was hit twice and we had to fix it to the tune of $150 because our HOA use uniform mailboxes. In…

  • Post a new comment

    Error

    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

  • 13 comments

  • Silly Sprint people

    I want to change to sprint so I contacted them via phone. Here’s what happened and why Them: you can join for 200.00 Me: that’s a lot of money your…

  • (no subject)

    Well,  I unofficially long my last non - grapevine tested  and advice from Facebook nurses and things.  Add it id's , it is. I'm going to harshly…

  • HOA Woes

    So I live in an HOA. Back in December, our mailbox was hit twice and we had to fix it to the tune of $150 because our HOA use uniform mailboxes. In…