Amy Cooper (amycooper) wrote in bad_service,
Amy Cooper
amycooper
bad_service

For his much frustration I should get a free one

Noticing that the Melitta Travel Mug Coffeemaker was on sale during my last trip to Shoprite, I grabbed it figuring it might be a cheaper way to get fresh coffee at work than my Keirig (I like my coffee, what can I say.). Anyway when I got to work I discovered it was missing a peice so I brought it back.

Me as I had over the box and reciept: I'd like to exchange this. It is missing a peice.

Customer Service Woman: Sure. Leave these here and get a new one.

I go to get another but discover they are out. I inform the employee then ask for my money back and a raincheck. She askes me for my Price Plus card.

Her: I'm sorry, but according to the computer you didn't purchase this.

Me: But I have the receipt! I bought it this morning.

Her: It isn't listed under your Price Plus card's account.

Me looking at the receipt: That's odd because my number is on the receipt but still, does it really matter since I have a reciept?

Her: Sorry but since you have no proof you purchased this here, I can't give you a refund.

Me: But what about my reciept?

Her: Oh, I forgot you have a receipt. I guess I can do it.

So I get a refund, then ask for my raincheck. You can probably guess how this went right?

Her: It isn't on sale.

Me: But I bought it his morning and my receipt shows I paid sale price. It even says "you saved one dollar." *points*

Her: No that's just compared to other stores.

Me: You even refunded me the sale price just now. There's a sign up.

Her: I would have have to see the sign.

We go and there's a sale sign.

Her: well, this is an old sign.

Me: Regardless, it is up and it is what I paid.

Her: I guess I'd have to hand write one, which takes a while.

Me: Okay, I'm willing to wait.

We get back and she prints on off the computer.
Subscribe

  • Silly Sprint people

    I want to change to sprint so I contacted them via phone. Here’s what happened and why Them: you can join for 200.00 Me: that’s a lot of money your…

  • (no subject)

    Well,  I unofficially long my last non - grapevine tested  and advice from Facebook nurses and things.  Add it id's , it is. I'm going to harshly…

  • HOA Woes

    So I live in an HOA. Back in December, our mailbox was hit twice and we had to fix it to the tune of $150 because our HOA use uniform mailboxes. In…

  • Post a new comment

    Error

    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

  • 30 comments

  • Silly Sprint people

    I want to change to sprint so I contacted them via phone. Here’s what happened and why Them: you can join for 200.00 Me: that’s a lot of money your…

  • (no subject)

    Well,  I unofficially long my last non - grapevine tested  and advice from Facebook nurses and things.  Add it id's , it is. I'm going to harshly…

  • HOA Woes

    So I live in an HOA. Back in December, our mailbox was hit twice and we had to fix it to the tune of $150 because our HOA use uniform mailboxes. In…