Lalalala Lana (flyingwild) wrote in bad_service,
Lalalala Lana
flyingwild
bad_service

WTF, UPS.

Okay, so I had two UPS packages scheduled to be delivered today. One required a signature, the other didn't. So I go and sit up in the living room, about ten feet from the door, to wait for them.

Suddenly the tracking on one package says delivered; the other says that they missed me. I go outside, and the one is shoved under the chair on the porch, while there's a "sorry we missed you slip" stuck to the door, saying they'll try again on Monday. Did I hear anyone knock? No. Of course not! I was right there with the dog in the living room, had someone knocked, I'd've heard it.

Called them up, stated I was not waiting until Monday, nor was I going to go to the delivery hub tonight after 7pm - they could redeliver, because the delivery was missed because they couldn't be bothered to knock. Got a call back about 20 minutes later saying the driver was on his way back out.

When the driver came back? He decided he had to drive down the street blaring his horn until he pulled up in front of my house, and didn't even get out of the truck until I came out and stood on the porch.

Just...what the hell? Not knocking on the door, okay, that's kind of standard for UPS, but the fact that he decided he had to honk his horn the entire way down the street the second time was just...wtf.
Tags: ^wtf, delivering bad service
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