Placed another order with them last week, same thing happened with the tracking number. This time I didn't bother phoning anyone, and it turned up yesterday, again with a different tracking number. What I bought didn't fit, so I returned the stuff today, and ordered a different item instead. Got the shipping notification...tracking number doesn't work.
Seriously, wtf? I've now ordered with them 4 times - the first time I got free 2-day shipping, and had no problems with the tracking number. Every other time, it's been standard shipping and the number doesn't work. It ships via UPS Mail Innovations, but the number never works with either UPS or USPS' website. It seems like a bad idea on their behalf, because there's nothing (aside from honesty) to stop me claiming I never got my stuff and getting a refund, because they can't prove otherwise. Plus it's really irritating to not know where my stuff is, when I'm supposed to be able to track it.