mercurial_harpy (mercurial_harpy) wrote in bad_service,

The Ultimate Bad Service?

" you want a lead pipe with that?"

Police: Cashier beats unruly customers during argument

To be fair, CNN is not showing the entire encounter. Comments from folks who claim to have seen it all state the two women jumped the counter and attacked the cashier first, but I can't confirm any of that because I personally haven't seen it.

New York (CNN) -- A cashier at a New York fast food restaurant has been charged with felony assault for beating two unruly customers with a metal object during an argument.

The women remain hospitalized in serious condition, police said.

The incident occurred at a McDonald's on West 3rd Street about 12:30 a.m. Wednesday.

The two 24-year-old women entered the store, placed their order and then began arguing with the cashier, 31-year-old Rayon McIntosh, police said.

CNN affiliate WCBS said the altercation began when the cashier questioned a $50 bill the women gave him. They responded by hurling obscenities at him.

A cell phone video shows how the situation quickly escalated.

One of the women curses at the cashier, then reaches over and slaps his face.

The woman then climbs over the counter, sending the cashier running toward the kitchen area. The other woman walks around to join her friend.

The cashier then suddenly reappears with what police described as a metal object and repeatedly hits the women.

Restaurant patrons scream for him to stop, while other employees try to intervene.

The video, one minute and 10 seconds long, shows the cashier hitting the women 10 times as they lay on the floor.

"Stop! Stop!" one woman screams. "Stop it! Call the cops!"

The cashier would pause and begin again every time the women tried to get up.

The two women suffered lacerations to their head and face and were taken to a hospital, police said. CNN affiliates said one had a fractured skull and a broken arm; the other had a deep laceration

Authorities identified them as Denise Darbeau and Rachael Edwards, and charged them with menacing, criminal trespass and disorderly conduct.

The franchise owner Carmen Paulino told CNN affiliate WABC that the cashier no longer works at the restaurant.

"I am extremely disturbed by the events captured on tape and am concerned for those injured," Paulino said. "The actions of this individual are unacceptale and not characteristic of my employees."

McDonald's too released a statement, saying the franchisee is cooperating with the investigation.

"The violence in this video is alarming and reprehensible," it said.

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Tags: debate, mcwank
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