Tina (hellneverknow) wrote in bad_service,
Tina
hellneverknow
bad_service

I don't know if I should be making a big deal about this...

I ordered online from Pizza Hut Friday, the 23rd. I paid online with my credit card, and when the pizza arrived I signed, wrote in the total and wrote 0 in the tip line because I tipped in cash. There were no problems with the order or the time it took to get to me... my issue is that my total was $19.61 and on my card statement it's an even $20. I'm wondering if I'm wrong for not being at all comfortable with them rounding up when charging me. I tipped $4 in cash and clearly wrote the total on the slip I signed.

Is this bad service? If I were to call and complain about it, or send an email, I wouldn't be demanding my whopping 39 cents back, I'm just wondering if this is common practice... it's never happened before and I order pizza relatively often
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