Edited: It was not my intention to come off as one of those entitled people who lose their mind over coffee. I just like it strong, to avoid long wait times (I know the workers do not have control over this at times.) and nothing fancy.
So. I live in a small town. We've gotten large enough to get a freestanding Starbucks (previously only the biggest casino in town had one inside.). The service at this Starbucks frankly sucks. I've stopped going there, unless I really, really desperatly need a coffee from the past history of suck.
They short change me. Not in actual monies but in actual coffee.
I drink large lattes, and since I'm usually going thru the drive thru (the wait times suck but eh it's drive thru. whatever. just annoying.) I don't notice until i get to the office and pass out drinks (usually doing a coffee run as i'm a gopher.). This is a repeat offense. about 5 times now* I've opened the lid to find 2 inches of foam in my cup.
It makes me so sad and full of rage, because goddamnit, don't fuck with my coffee. if i paid for a full cup i want a whole damn cup. I did address it to the manager who was... eh. wishy washy over it and told me to just ask for no foam.
The last time I went, I asked for no foam, and when i had the audacity to pry the lid off at the window to double check and make sure i wasn't short changed again, the gal working gave me a super sour look. especially when i mentioned to my sister who was trying to get me to move faster on checking my coffee, that I was just making sure my order was correct.
There is an alternative coffee shop in town that has a huge list of "special" drinks. it's basically weak coffee with tons of syrups added to create sugar over loads. They try to sell me a flavor of the month when I go in there. Their coffee is fairly weak, especially by my standards. Asides from constantly trying to get me to add chocolate syrup or something fancy to my drink the service isn't bad. Until they try to agrue with me when i ask them for 6 shots of espresso.
Please guys, you have a fantastic little shop and I like coming here, just stop acting like i've grown a third eye when i ask for more espresso, because your brew is weak by my standards. Yes. I really do want that much espresso. Yes i do. take my money. Thank you.