kilaen (kilaen) wrote in bad_service,

While on vacation, my brother, Mom, and I stopped at a small pizza/ice cream place that we had gone to last year. From what we had seen, they had decent food for a vacation town.

We ordered a cheese pizza and fries. It was busy, so we had to wait probably around 25 minutes. We got our food and went off to eat. I opened the bag of fries. They were completely black, soggy, and cold. Oh, hell no. I walk up to the till.

Me: Hey, these fries were burned and cold. Could you remake them?
Cashier: Oh, they're always like that.
Me: Burned and cold?
Cashier: Yeah.

I'm getting hassled and bumped by a bunch of people who are giving me the death glare, so I retreat with my tail between my legs. I like to think I would've reacted differently if there weren't so many people in the place. Also, the plates were hidden behind three napkin holders. I guess they really didn't want people to have plates.

We go to get ice cream afterwards at my brother's insistence.

Me: Hi, does *insert order here* have walnuts? I'm allergic.
Server: No, it doesn't .
Me: Okay, thanks.

When I get the sundae or whatever, who the server I had talked  to had made, there were walnuts. Except they were mixed in with the ice cream and hidden under chocolate syrup. You trolling, cashier? I'm lucky I pick at my food before I eat it. My brother eats it, no problem, because I didn't want to have to get in line to deal with it. But seriously? Why the fuck would you mix them in?
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