shrapnel_sally (shrapnel_sally) wrote in bad_service,

This didn't happen to me, but... (EDIT)

Sorry this isn't behind a cut. I don't know how. I would like to know so I can do so.
 I have a friend who is currently unemployed. She would LOVE to be working but she has a lot of mental health issues that she needs to work through. She's a sweet girl and highly sensitive about the fact that she is unemployed. She suffers from acute panic attacks in certain situations, HATES to leave the house- but did so the other day in order to buy a new bed. She has been HIGHLY traumatized by all of the earthquakes that have been happening. Suffice it to say she had to crawl over a corpse to escape the building she was in- on the day of the big February quake.

She's only 18, so still lives with her mum and her own live-in boyfriend (a great guy). She went into Harvey Norman's (a big furniture/ computer/ whatever shop here in New Zealand).

She decided on a bed, and went to discuss it with one of the employees. Her mum was with her at the time (she was the one that relayed the story to me). Mum was going to buy it, and take a certain amount of her daughter's sickness benefit every week. 

However, first of all, the guy asked S (my friend) what she did for a job. She told him she was unemployed.

I guess you had to be there to have heard the HORRIBLE tone that he used on S. He said:
"NO. Not if you are unemployed. If you don't work for a living, you can't have a nice new bed. How about getting a job first?"
Poor S burst into tears then and there, apparently. Never mind the fact that her MUM was going to pay for the bed, so it didn't matter at all that she was unemployed. What a bastard.
When her mum called me to say what had happened, her voice was shaking with emotion. She had to leave then and there because S was so upset and she didn't want to embarrass her further by making a scene.
I decided to go back with her Mum to talk about what had happened. Her father also came along and he was ENRAGED. I tried to talk to a manager about what had happened, but he brushed us off by saying "none of his staff would say something like that." At this point her father kicked a piece of furniture and stormed out- which ruined it for all of us, of course.

Some of you are calling BS on me, which I have no problem with. Noone should believe everything they read, and this is pretty unbelievable.

I don't know if any of you have read "Matilda" (the book, not the movie!). The Trunchbull gets away with what she does because, as Hortense said, she goes the whole hog. Does things that are SO extreme that noone will believe what you say.

But seriously, I don't think that it's unbelievable that her dad kicked a piece of furniture (I think it was an armchair). Have you never kicked anything while mad? And he does have a violent temper. The guy was lucky that he didn't punch him in the face, as he is wont to do.

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