roche_coach (roche_coach) wrote in bad_service,

Update: "Holy. Freaking. Hell."

This is an update to this post.

I'm sorry I wasn't able to update in a timely manner, but here's the run-down.

The guy who runs karaoke at Slacker's basically canceled his weekly gig with that bar. He's since signed back on, because his Thursday show canceled on him, but under the condition that she was fired.

Well, that didn't happen. What ended up happening is that the waitress got suspended for a week, and now she doesn't work on Tuesdays (karaoke night). I don't really know how this makes things better for us. They refused to refund me back the tip they automatically added, refused any kind of compensation for me whatsoever, but this happened:

BO: Bar owner
Me: Me

BO: I assure you, the situation is taken care of.
Me: The situation hasn't been taken care of. I don't care what you do with the waitress, but I want, at the absolute very least, a refund on the gratuity that she automatically added.
BO: I'm sorry, I just can't do that?
Me: Why not? She didn't deserve that tip.
BO: There's nothing more I can do for you.

Then he hangs up on me.

I posted a review on their Facebook as well as Yelp. Anyone know of any other review sites?
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