Jennifer (buran) wrote in bad_service,

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Why can't I just activate my replacement credit card (this time, it's just a different bank's card expiring normally, and a replacement one arriving, not more of my scammer problems) without having to repeatedly sit through ads trying to sell me "protection" services? (I can't just hang up as you have to press 2 to confirm card receipt ... and the prompt doesn't come up until AFTER the freaking ad!).

Grrrrrrrrrarrrr. (And the other bank did this too when I replaced the card due to the scams).

I tried to do it online first, but the website said "sorry, we can't activate your card online, please call us". Conveniently, that pushes me right into the ad barrage I can't get rid of -- AND I'm hearing-impaired, so it is a big deal to have to phone instead of use the web.

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