My girlfriend and I just moved into a new place on April 1st and absolutely love it. Apartment building with amazing amenities, 33rd floor overlooking the city, etc. On our lease, it says we should get the first utility bill 45 days after we first move in, with every bill after that being 30 day intervals (it's a company that just gives you one big bill for all of your utilities, which are water and electric). So a few days ago, I realized we had not received our bill, and contacted my landlord. He told me they accidentally sent him the bill, and he scanned it to me via e-mail.
On the bill, I noticed that there was a late fee of 10 dollars and a previous balance of 72 dollars. How would we have a previous balance and late fee when this was our first bill? I contacted my landlord and he told me to contact the company. Upon contacting the company, they told me that it was a balance from previous tenants and it would need to be worked out with my landlord. I contacted my landlord again and he told me that it was an issue between me and the utility company, and that he has no role in this.
Any idea where to go from here? I have a sneaking suspicion I'm getting bad business/service from somewhere, but it could also be a bit of red tape as well. I have no desire to pay an extra 82 dollars on someone's previous balance.
EDIT: Just got off the phone with my landlord, he took care of everything. Apparently the previous balance/late fee was the bill for the month following the last tenants and before we moved in. He paid it, apologized, and set up the bill in my name for all future cycles. So yay for avoiding bad service!