If I could go back in time and undo our trip to your store, I would. Not that anything's wrong with the store in particular - it's that you said you were selling us a Kindle (while it turns out this location only had Kindle accessories), and sent us home with a box of Sony E-Reader accessories. When my dad got a break from cleaning snow off the roads, we came back, only to find out you'd already been caught in a pattern of this underhandedness and scrammed with the extra cash; while we called the district office and said we should be able to obtain a refund, it turns out we could only get a credit. A credit that was pretty much useless since Kindles WERE NOT SOLD THERE. So now I'm stuck with a Sony E-Reader that doesn't work with my Amazon Kindle gift cards, and an incredibly cranky father who already hated my "gadgets fixation" from the start. I hope you get a big kick in the pants for every person you ripped off.