Saitaina (saitaina) wrote in bad_service,

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You're kidding, right?

(This just occurred to me today as I've been trying to get through to the agent in question)-

Dear Kyle of American Claims Management-

In the time you and your office have been fluffing around with my car claim, the guy who stole my car has been arrested, gone to court, pleaded guilty (to a different charge related), been sentenced and been released...

In fact, by January 15th it will have been five months since I filed the claim.

I understand stolen car claims take longer, but this is beyond ridiculous.

Edit: As I was typing this I finally got through with him...and he's saying that because the driver said he had permission (it's a he said/she said situation that is driving me insane) that it's not a 'stolen car' claim. I want to scream and cry at the same time.
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