Because my neighbor didn't get home until later, I didn't get that notice until late this evening. Not having that notice, I had called this afternoon and re-routed the packages to work (where I'll be when they attempt a re-deliver). Then UPS called at 9:30pm this evening to ask if I could pick it up tonight - in Burlington! That's 2 hours each way. No. So now we're trying desperately to get first thing delivery tomorrow morning before I go to work. They refuse to deliver to the bookstore where I work and receive UPS packages all day, anyway.
Meanwhile, the damn tracking number status states that I requested and agreed to pick the package up in Burlington. Which I never did. So I ask, where did that information come from? Oh, from the driver. THE ONE I NEVER SAW.
This beggers all logic. If I had seen him, I would have gotten my packages. Capische? But I never did, thus no packages. Therefore, no request and no agreement to pick them up tonight at the regional facility TWO HOURS AWAY! So not only is he incompetent, he's a liar. Which is pretty much our every experience with UPS.