Mina (minamorgan) wrote in bad_service,
Mina
minamorgan
bad_service
  • Mood: amused

Time Warner Suckage

 Ok, so I realize I might get a bit of crap for this. I have been dealing with issues from TW for a very long time. They have Automated Bill Pay and we have paperless billing. Sometimes, when things do not go through, we don't get notices. It has happened before and I went to check and realized I had to pay a bill. So I did. But, I wanted to know why we did not get a notice on our email account. I double checked to make sure that our email address was correct.

So this live chat ensued.......
Oh and before I post this chat, let me say this. I understand that people have bad days and sometimes mess up when typing things quickly in a live chat setting. I have done so. BUT, when you are at work,  you represent the company you work under. Therefore, you should take time to make sure your spelling and grammar is correct. I am horrible at spelling and sometimes slack in the grammar department. But, when I am at work, I make sure to word things as professionally as I can.

( Click to read more and tell me what an ass I am beingCollapse )


So I have a feeling I am going to get crap for this, but, oh well. I think that people need to put more pride in the job they do. And, if TW is outsourcing at least hire people who can write correct English and sentences. 

edited to bold my responses for easier reading. 
Tags: *wank, annoying formatting is annoying, as featured on sf_d, automatic payments, bolding for fun and profit, bucket full of shit, butthurt, caution: direct attacks, community of unwashed illiterates, dialogue seems slightly... exaggerated, employees speaking lolcat(?), fluffed-up angry snoot poodle tone, following rules =/= bad service, gram-arrr!, i accidentally a customer suck, internet provider, irritated mod, language wank, look at me look at me, op be trippin', persnickety tags, sometimes you have to wonder if it's you, spell-check is hard you gaiz!, stupid racism, sure recipe for internet wank, they see me trollin they hatin, wank, what we have here is a failer, wtf olives, xenophobic screwball, you don't *always* gotta speak up, you get the tags you deserve
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  • Minor medical suck

    So let me start off by point out I am 5'2" and wear a 38G or 38H bra. I was a C cup when I was 12, and a DD by 15. I have had back pain from the age…

  • Racism at a hotel

    This was shared by a friend of mine on FaceBook, and it happened to one of her personal friends. I asked her if it would be alright to post it here,…

  • that's not right

    So let me get this straight: I called Arlington PD on Monday because I got into a fender bender--what they call a minor accident--with a crazy woman…