x_twinkle_x (x_twinkle_x) wrote in bad_service,

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Irritation at McDonald's.

I work on a retail park with a McDonald's so today on my lunch break I had a hankering for a Big Tasty. I tootled across the road to get my food in the rain and waited patiently for a server.

I get to the front, order a Big Tasty (no onions or tomatoes) meal with a still Fanta with a side of onion rings with a dip, pay and only then was told they were out of the drink I ordered. Hm. Okay, minor suck but I can deal. I order a tea instead, the girl bags me up and I tootle back across to my staff room to chow down.

I opened up the bag to find... no onion rings. Urgh, well okay mistakes happen and they were very busy so I put it down to them being under lunch rush pressure. I go back to McDonald's and they give me my onion rings. By this point my food is stone cold so I tootle even faster back to the staff room.

I open up my burger to find... no bun?! Just the burger, salad, cheese and sauce. How on Earth they forgot that I'll never know.

So this point I am PISSED. It's a busy Sunday where I work and although we're allowed as long as we need on our breaks, I still have targets to hit and because I work in sales most of my wage is bonus. This was taking far too much of my precious time. I charge over there where they apologise and recook my sandwich. I specified no tomatoes and onions yet again.

Because I no longer trust in the abilities of anyone who works there, I decide to check my order before I left. Good job too because they'd left the onions and tomatoes on. The girl took one look at my face (dismayed because I was ravenous, incredulous at yet another mistake and angry because it's just the biggest waste of my time) and took the burger off me, remade it and threw in an extra large serving of chips.

This McDonald's usually gives amazing service and I'm on first names terms with most of the weekday staff members as I've worked on the retail park for years but that is the last time I eat there on a Sunday.
Tags: "i'll not be coming back here", *fast food, flouncy flounce, fluffed-up angry snoot poodle tone, it's only bad service if you die, maybe they were diabetic, mcwank, yay for unrelated details
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