nverland (nverland) wrote in bad_service,

Anyone know how to contact someone higher up with State Farm Insurance? I'm getting nowhere with the local agent.

In short, I've lived with and cared for my uncle for the past 20 years. He died last month. He hasn't been able to drive in 5 years, but they refused to take him off the car policy because he might drive(he had one leg and was in a wheelchair). When he passed I asked them to remove him, and the house we were living in since I no longer have it. That was a month ago. I called again today and they have to see if they can do that. Trust me, they can. So I need someone that outranks them.
Tags: "i know this isn't really bad service", insurance woes
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