And the woman screamed down the phone: "THIS. IS. [CLINIC]. CALLING. TO REMIND YOU. OF YOUR. APPOINTMENT. THIS. COMING. WEDNESDAY. WITH. [NAME]."
And then my bus showed up, so I thanked her and hung up. Okay, I know it can be irritating to have to repeat yourself, but that's no reason to be rude about it. I think it is high time I complain about this place's receptionists, because never have I met a ruder bunch of people in the medical field. (This is the latest in a string of minor incidents.)