Christine Orwell (christineorwell) wrote in bad_service,
Christine Orwell

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Fuck You, US Bank!

So my parents are filing for bankruptcy, and one of the things going into that is this US Bank account they have. It has a balance of like $680.00 and they want a payment of $124.00 My parents opened this account when I was like 7, they opened a line of credit on it when I was not even 18. I've never even had an account with US Bank. And yet, these idiots are fucking up my credit trying to send me to collections claiming that I am a signer on the account and that I owe them money. WTF?!

Apparently someone there is so effing illiterate they can't look at a paper and tell the difference between an adult signer on the account with a 3 letter name, and a freaking child with a 9 letter name who is to be POD. How do you even make that mistake? How do you confuse me for my mom? One person is on the account , one person gets the money if someone dies. Not that complicated. I've never signed a piece of their paperwork, and my mom's signature isn't even a signature! She literally just writes out her name with a bit of cursive flare. How can you work in a bank and not be capable of reading names?! >:(

So instead of sending letters demanding this money from my mom and my dad, they are threatening me and my dad.  And to make this even more ridiculous, they know about the bankruptcy, the lawyers have contacted them, why are they demanding payment from anyone still? Let alone me. It took my dad like idk how long, multiple transfers between the help center and the branch, and like 5 employees, to get this mess allegedly sorted out. Fucking morons!
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