When I ordered a graduation ring from you, I was initially happy with your service. You seemed reliable and organized. You said my ring would be delivered by November.
It is now early April and it's not here. You have not replied once to our e-mails. One of your staff said they were looking into it and would "call us right back", but that was four days ago.
Not one person has got their ring. I'm glad the school has decided they won't be working with you again.