Kadaria (kadaria) wrote in bad_service,
Kadaria
kadaria
bad_service

Can Not Haz.

Around the first of February, I bought a t-shirt from http://lolmartshirts.com/ which is owned by the people who publish I can Haz Cheezeburger. At first the service was really great, I accident;y put in the wrong size and within a few hours of sending them an email my order was changed.

During the week of Valentines day, the shirts were supposed to be shipped out but instead I got a mass email from the owner of the company stating that because of "Snowmegeddon" the shirts would be delayed. Ok, weather sucks, I understand.

Now obviously it's a full month later and I still have not gotten a shirt. The money has been taken from my account but I have not even received an email letting me know that it has even been shipped. I have emailed them several times asking for shipping information and have gotten nothing in return aside from an automated reply on the weekend letting me know that my email had been received and someone would deal with it on Monday (surprise! they didn't). I've not only emailed them through their provided emails but also through the trouble shooting box on their site with no help.

At this point I'm not really sure what I can do. I know it was only $15 but I don't even know if my shirt was shipped. Has anyone else bought from them and had better luck?
Tags: online store/subscription
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