So I call the hotel & I say I want to check on a reservation & the lady asks if I cancelled one & I say no,
I'm just checking & she was like "MA'AM WE DO NOT CANCEL RESERVATIONS UNLESS YOU TELL US TO!" and then I was
like "I'm not accusing you, I would just like to check on the reservation." so she's like "Ok, give me the
information." so I tell her my name & she says "NO I NEED THE DATE OF THE RESERVATION!" (sheesh!) and then
she asked for a name & I politely asked "Do you need the name its billed to (me) or the name of the person
its in (my dad)" and she was like "MISS,I AM TRYING TO HELP YOU! GIVE ME THE NAME OF THE PERSON WHO IS
STAYING HERE!" And I told her not to get defensive with me and told her that she needed to be more specific.
She then said that the reservation was still there & then she hung up on me. What a bitch! And now my
family has to put up with that shitty staff! ugh! Makes me embarrassed to go into the hospitality field!