It froze again on Wednesday so I called the place back up. The employee asked me 'what kind of programs are you running?' which I took as a joke. I said I was just using the internet and that I use wireless at home. I took it back to the store with my wireless card and the employee said I would get a call today.
No phone call today. I went to the store around 2:45 and it was closed, even though the hours are 9-5pm. I get home and call their number to leave a voicemail. The message says that they are out of the office and that they will be back tomorrow morning. That would have been nice to know yesterday when I dropped it off. So I'll be going there in the morning before work to see what they have to say.
Anyone have any suggestions on how to handle it? They told me my comp was fixed when it wasn't and they failed twice to call me back when promised. I already paid on Tuesday and they gurantee their work for 5 days. Maybe this is what I get for going to a local place.