Rebecca (theniwokesoftly) wrote in bad_service,
Rebecca
theniwokesoftly
bad_service

embarrassing service at the Air & Space Museum

I went to the Air & Space Museum in DC today. Most of the Smithsonian museums do bag checks where they poke in your bag a bit and then give it back, but Air & Space has an x-ray for bags. I worked in a restaurant until last week and was in the habit of carrying a corkscrew to work with me, and forgot that it was in my bag until the girl on the x-ray machine started yelling "There's a corkscrew in that bag!" and the guy giving people back their bags snapped that he needed me to get it out. I had some trouble finding it (there's a lot of stuff in my bag), and he said I was taking too long and said "You need to take this back to your car right now". I said I didn't have a car, and before I could finish the sentence, he said "take it back to your hotel, then! Or you can leave it in a box here!" I told him that was fine and tried to hand it to him. He started yelling at me and after a minute I figured out that he wanted me to put it in the box myself. Then after I put it in there, he said "If you put it in there, you won't get it back!!!" Thanks, dude. I'd already put it in the box. Now, that was my old one that didn't work so well, and I really don't care much that I don't get it back, but way to tell me beforehand. Their whole attitude was horrible. They were treating me like I was trying to kill someone. It's a corkscrew. I'm a bartender! I forgot it was there and it totally wouldn't have been a big deal except that they were yelling and creating a huge scene and all these people were staring at me like I was trying to hurt somebody. I was pretty uncomfortable.
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